Business Model design
"redesigned a traditional organization into an integrated processing system"
To change the paradigm for how the business should be managed in order to reduce cost, increase customer value and provide better products & services to achieve results.
Waves of training were conducted to change the organization's understanding and management of the business and how it works to a system of inter-connected processes. A new business model was designed based on this strategy, along with the assignment of process owners, measures, tools, governance systems, and new philosophies to operate the business.
A cultural transformation on how to think about and manage the business, leading to higher profits and a stronger ability to sustain the market swings.