non-profit agency alignment
"a new business model for non-profit agencies designed to support mothers with young children"
To create a new system design to take care of under-served mothers and young children across multiple non-pro t agencies
Created a current & future state illustration of the “home visiting” system to identify duplication, role clarity issues, and points of optimization where systems could better integrate to support mothers and young children.
A new system design, operating model, and business plan that led to a compelling reason for participating agencies to collaborate together in support of new mothers & children.