Athletic Department Business Model Assessment

Fitness and sustainability challenges led to the examination of an AD department and offering recommendations on how to tackle the problem through a redesign of the AD business model to achieve both revenues and expenses objectives.

Innovative Human-Centered-design Sales Methodology

Penetration of a key account for a multi-national accounting firm, led to the creation and implementation of an innovative sales process, using human-centered-design principles to focus the account team on the “people” within the client account. This enabled them to message differently and diversify their portfolio of offerings, by creating greater brand awareness and improve the organization’s performance.

Adjunct Executive M.B.A. Faculty

Design and teach curriculum to executive graduate students from all industries. Topics routinely explored are: business design, design thinking, global competitiveness, emerging leadership principles, strategy formulation, innovation, lean, value chain & service design, balanced scorecard measurements and project & change management.

NEW Function - Project Management Office

Declining project margins, and inconsistent project management skills, and practices led to the design and implementation of a new entity to promote a project management culture, institutionalize innovative practices, and manage annually over 120 enterprise-level projects resulting in an improvement to the organization’s overall performance.

NEW Service Line - Performance Based Design Practice

Commoditization, limited perceived differentiation and declining won-loss bid ratios led to the design and implementation of a new business strategy and launch of a new service line focused on connecting the firms design services more closely with the clients financial return on investment expectations and human experience; which led to the transformation of the firms culture, design methodology and business model.

new Design and development Process

Inconsistent, inefficient practices and declining margins led to the “Design with Discipline” approach as a key differentiator for this AE firm, that now utilizes proprietary methods, tools, templates and process techniques to yield greater efficiencies, consistency and higher client satisfaction scores.

PAECE Joint Venture Startup

PAECE leverages the knowledge and competencies in award-winning architecture with a holistic system understanding of workflows and organizational development principles. This was an innovative fusion of different capabilities that offers a sustainable space that integrates how people work within their business and environment.